Internships

Understanding Professional Etiquette: From Email Communication to Interviews

February 12, 2025

2 min

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Foundations of Professional Communication

When beginning an internship, shifting from casual to professional communication is crucial for establishing a professional identity. This involves maintaining consistent and polished communication in all interactions. In addition, being adaptable helps you connect with others and shows respect for diverse perspectives. Remember, strong workplace communication skills help avoid misunderstandings and make sure everyone is on the same page. Overall, It is important to be mindful of how you present yourself.

Mastering Email and Written Communication

Email is still a key way of communicating in the professional world, and doing it well can really make a positive impression. When you're writing emails for your internship, pay attention to how you structure your messages, the tone you use, and the formatting. A professional email is usually clear, concise, and uses a polite tone, and it is good to keep the message professional and to the point. Also, don't forget that proper digital etiquette extends to other platforms like Slack, Teams, and even LinkedIn, which you may use for networking. Keeping your communication professional across all these platforms is essential.

Interview Communication Excellence

Job interviews, whether virtual or in-person, are all about showcasing your skills and making a strong first impression. Before your interview, be sure to follow any communication protocols provided by the company such as confirming the date and time, and ask questions if you are unclear about anything. During the interview, maintain good eye contact, speak clearly, and show genuine interest, and follow any specific etiquette guidelines for virtual or in-person settings. After the interview, always send a thank-you note to reinforce your interest and reiterate your qualifications. Remember to be specific and refer to points you discussed in the interview. 

Advanced Professional Interaction Skills

Beyond everyday interactions, there are other skills to hone to really stand out in your internship. Networking events and professional gatherings can be great opportunities to meet people in your field, and it is important to present yourself well, listen attentively, and have some talking points in mind. During group meetings, participate actively and share your ideas clearly, while showing respect for other people's opinions. Sometimes you might encounter challenging situations or have to engage in a difficult conversation. Handling these with professionalism and grace will make a lasting positive impression. 

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